You are always welcome to write to us at shop@martinys.dk. We strive to respond within 1–2 business days.

Yes, the majority of our products are organic. This is especially true for our tea and matcha, where we place great emphasis on ecology and high quality. For our skin care, we mainly choose organic and natural ingredients. On each product page you can read more about ingredients and certification.

We always recommend that you consult your own doctor or midwife if you are in doubt about the use of specific products during pregnancy and breastfeeding.

Our matcha comes from the Kyoto region of Japan, an area known for producing some of the world's finest matcha with a focus on quality and traditional growing methods.

We strive to pack and ship your order within 1–2 business days. Delivery time depends on the chosen shipping company and is usually 1–3 business days in Denmark.

You can pay with Dankort, Visa, Mastercard, MobilePay and other common payment cards.

Once your package has been shipped, you will receive an email with a tracking link so you can follow your order all the way to your home.

If you wish to return an item, you must send it back to us in unused condition and in original packaging.

All returned goods must be accompanied by the order number and sent to the following address:

MARTINYS CO West Logistics Michael Drewsens Vej 7, 8270 Højbjerg

You have 14 days full right of return from the day you receive your order.

Once we have received and approved your return, we will refund the amount to your account within 5–10 business days.