When trading on www.martinys.dk, you accept the following conditions:
We reserve the right to make any printing errors.
Return
Martinys Aps offers a 14-day full right of return from the day the customer receives the shipment. The goods must be returned unused and in the same condition as when received.
There is a 14 day processing time for returns. We will only refund the return amount to the credit card used to pay for the goods.
The return shipping is paid by the buyer. MARTINYS is not responsible if the shipment does not arrive due to an error on the part of the shipping company.
The package must be delivered directly to the address and not to a parcel shop.
All returned goods must be accompanied by the order number and sent to the following address:
Martiny CO West Logistics
Michael Drewsen's Road 7
8270 Hojbjerg
Denmark
Complaint
There is a 24-month warranty period for purchases. The warranty must be made within 2 months of the defects or deficiencies being discovered.
If you have a complaint, it must be sent to the email address: shop@martinys.dk
The email must include a picture and a description of the complaint. The order number must also be stated in the subject line.
We strive to process the complaint within 48 hours.
Purchases & payment
The amount will be deducted from the payment card when the package is shipped.
All prices include VAT.
All purchases are delivered as soon as possible. Shipping is 2-7 days.
If you do not pick up your package, a shipping fee of DKK 39 will be charged.
In connection with the purchase of goods from www.martinys.dk personal information such as name, address and payment information must be entered. Once your order is complete, you will receive an order confirmation via email.
If you have any further questions regarding your purchase, please contact us at the following email address: shop@martinys.dk
When you place an order, you guarantee that all the information you provide is correct, that you are over 18 years of age, that you are an authorized user of the credit card used, and that there are sufficient funds to cover the purchase. Martinys Aps is responsible for ensuring that all customer information is treated confidentially and guarantees that it will not be disclosed.
Privacy Policy
To purchase goods on this webshop, you must register with the following personal information: Name, address, email address and telephone number. The information is stored for the period permitted by law.
When personal data is collected via www.martinys.dk We ensure that this always happens with your consent, and Martinys Aps only registers your personal information for the purpose of being able to deliver the goods you have ordered.
We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred or given to any other company without your consent, except as necessary to fulfill an inquiry and/or transaction, such as shipping an order.
We do not sell, trade or otherwise transfer your personally identifiable information to third parties without your prior permission, and we do not record any personally sensitive information.
Do we use cookies?
Yes. Cookies are used to record the number of users as well as information about gender, age, geography and to improve your access to our site. However, this cookie use is in no way linked to any personally identifiable information.
You always have the option to delete or block cookies from your computer.
By using our site, you accept our privacy policy.
Copyright
Content on www.martinys.dk belongs exclusively to Martinys Aps, and may not be used without written consent. Use of material belonging to Martinys Aps without consent will result in legal action.
This website is offered by:
Martinys Aps
CVR 43939688
Badstue Street 1G, 1
8000 Aarhus
Email: shop@martinys.dk